Financial Planning for Generation X & Y Women
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Expert Q&A Archive

How are credit reporting agencies regulated?
Is there a federal agency that monitors the three major credit reporting agencies? Who’s making sure that they have guidelines in terms of what they can do?
Bettye J. Banks:
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The Federal Trade Commission monitors credit bureaus and credit repositories.
Gerri Detweiler:
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The Federal Trade Commission is the federal agency in charge of regulating the credit reporting agencies. One of the things they do in that regard is to oversee compliance with the federal Fair Credit Reporting Act. If you have a complaint about a credit reporting agency, or a complaint about a company that reports information to the Federal Trade Commission, you should definitely file a complaint with the Federal Trade Commission at However, the FTC is looking for patterns of abuse, and will not investigate individual complaints. For one-on-one help, you may want to visit the website of the National Association of Consumer Advocates (, your local Call for Action office, your state Consumer Protection Agency (, or your local Call for Action (